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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keia Durant

August 20, 2025

5  out of  5
rating by Keia Durant
"I had a great first meeting with Emmanuel. He was a very polite and took the time to explain in detail every piece of information. He also answered all questions. Being new to having my own insurance policies he made it very easy for me to understand."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Britney

August 19, 2025

5  out of  5
rating by Britney
"Emmanuel has been amazing in helping me get all of my insurance policies together. He is always getting me the best prices for my needs. He has gone above and beyond with his professionalism and customer service."
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Sydney

August 5, 2025

5  out of  5
rating by Sydney
"I had a great experience working with Ekemini! She helped me transfer my car insurance policy quickly and effortlessly. The process was smooth and straightforward, and Ekemini was prompt and helpful throughout. Highly recommend her if you're looking for someone who makes insurance transitions easy!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stephen Kong

August 5, 2025

5  out of  5
rating by Stephen Kong
"I spoke with Ekemini, who was very professional and knowledgeable. She was able to help me obtain the insurance coverage I needed quickly and efficiently, and made sure I had everything I needed before ending the call."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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cassie kao

August 5, 2025

5  out of  5
rating by cassie kao
"Emmanuel was very helpful and advised us as if we were his own family. He was very friendly and knowledgeable about different options. Overall a great experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ryland Bishop

August 1, 2025

5  out of  5
rating by Ryland Bishop
"Incredible service! Darlene and the rest of the team are always extremely nice and willing to help out with all of my needs. Over the years I have made many changes to my renters insurance policy due to apartment requirements and moves. They are always willing to work with me and sort out any confusion with kindness."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tracey Koepke

July 30, 2025

5  out of  5
rating by Tracey Koepke
"I never thought I'd see the day where I was writing a five star review of an insurance company, but today is that day. Emmanuel is a delight to work with -- he has proactively found ways to save me money with better rates, as well as get me more bang for the buck. He is patient, answers questions, and has an excellent sense of humor! I am very pleased to give him my business."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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kenjia rena

July 24, 2025

5  out of  5
rating by kenjia rena
"Ms. Darlene is such an amazing person! I love being with State Farm they make the whole insurance process so easy. Helping me save as much as possible, answering any questions or concerns I have, and just always going above and beyond for me. I am very thankful, I’d recommend everyone to come get Insurance with Ms. Darlene & Mr. Emmanuel because they are truly the best at what they do!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mitchell Peaks

July 23, 2025

5  out of  5
rating by Mitchell Peaks
"Very pleasant and helpful, and offering an excellent rate. Personal touch is always very much appreciated."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Dodson

July 15, 2025

5  out of  5
rating by David Dodson
"Emmanuel provided excellent cost-saving service both for renewal of my homeowners insurance and a new auto policy. He was patient and thorough, a pleasure to deal with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Madeleine & Bobby

February 27, 2025

5  out of  5
rating by Madeleine & Bobby
"Emmanuel was hands down the most helpful insurance person I've ever worked with. Our premiums went up at a different company, and within 2 days Emmanuel had helped us craft a perfect new policy with State Farm, and put it into effect, all while maintaining a calm, understanding, and friendly environment where we felt comfortable asking questions. He always followed up via email/phone call, and was so professional. He clearly is fantastic at his job!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alexis Holmes

February 26, 2025

5  out of  5
rating by Alexis Holmes
"Working with Emmanuel, Darlene, and Ekemini is always an amazing experience. As a realtor, they are always aiming to save my clients the most money while ensuring they have the best coverage. Emmanuel and his team was able to save my client $100s on her premium and she was truly blessed as it positively impacted her payment and closing costs. Savings on Savings! I highly recommended for all of your insurance, home or auto needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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KEEPING IT REAL

February 18, 2025

5  out of  5
rating by KEEPING IT REAL
"Exceptional Fast service some of the best service I have receive friendly and informative would recommend them to anyone"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kim Tran

January 6, 2025

5  out of  5
rating by Kim Tran
"Darlene and EK were very prompt and helpful in helping me get car insurance. Very helpful and patient and great customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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richard horner

December 12, 2024

5  out of  5
rating by richard horner
"Responsive front office (hard to find in Durham) and efficient back office. I'm a satisfied customer with this agency! My first time with State Farm, so we'll see how they do as a company."
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Douglas O'Flaherty

November 22, 2024

5  out of  5
rating by Douglas O'Flaherty
"In the modern age where most of the work happens on-line, it is a delight to get a call from Ekemini to answer questions and finish the process."
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Stephen Kresovich

October 16, 2024

5  out of  5
rating by Stephen Kresovich
"EK was informative and responsive. She walked me through options and details to get the policy I needed. I certainly will work with her for future needs."
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Austin and Sarah

September 11, 2024

5  out of  5
rating by Austin and Sarah
"EK was fantastic and very helpful with our switch over the Statefarm. The service was kind and professional, and not in the slightest bit did we feel pressure to choose anything specific. 10/10"
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Vickie Barnes

August 23, 2024

5  out of  5
rating by Vickie Barnes
"Ekemini was absolutely amazing!! She made the transition to State Farm easy and seamless and I am forever grateful!! I highly recommend!!!"
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Lauren Kleinschmidt

August 16, 2024

5  out of  5
rating by Lauren Kleinschmidt
"Ekemini was so friendly, helpful, got me great rates, and laughed at my jokes. I really appreciate the service today, EK!"
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Jay J

August 3, 2024

5  out of  5
rating by Jay J
"Mr. Emanuel and his office manager Darlene are fantastic people. The interaction was professional yet very friendly. Both their knowledge and helpfulness made my visit seem less, and quick. I would wholeheartedly use this office for my future insurance needs! EK is the state to state transfer expert she is so friendly and considerate it’s like talking with a family member. She is very knowledgable in her field of expertise. EK took the time to go over everything and answered all my questions. She is a real credit to her profession. Thank you to the entire Ekop team!"
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Soha Parekh

July 26, 2024

5  out of  5
rating by Soha Parekh
"Ekemini made the process of purchasing renter's insurance easy and uncomplicated."
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Jane Will

May 21, 2024

5  out of  5
rating by Jane Will
"Ekemini was a wonderful agent, I saved over $100 for switching to State Farm from Progressive! Thank you!"
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Brenda Young

May 16, 2024

5  out of  5
rating by Brenda Young
"EK was wonderful!! She helped me with getting a new policy started quickly & it was so simple!!"
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Quinn McDaniels

May 14, 2024

5  out of  5
rating by Quinn McDaniels
"Ekemini was extremely helpful and responsive in getting our car and renter’s insurance set up!"